Capitec Bank Service Consultants Vacancies All Province

Division: Operations
Business Unit: Branches
Location: Various

Purpose of the Role
Capitec Bank is on the lookout for a dynamic, self-motivated team member sharing our passion for excellent client service. 



As a Service Consultant (Teller), you are required to deliver a quality front-line banking service to our clients within the branch by:
  • consulting with clients
  • gathering and capturing of information
  • deposit-taking transactions
  • new client take on procedures
  • assisting clients with general banking related queries
Qualifications
  • National Senior Certificate (Grade 12) (Essential)
  • 3 year qualification; business or related (Preferred)  
Experience
Preference will be given to candidates with:
  • Face to face client service experience within a retail / client service industry
  • Experience in the identification of sales leads and cross-selling opportunities
  • Supervisory / first line management experience (includes acting management experience) is an added advantage
Knowledge and skills Knowledge and understanding of:
  • Basic calculations
  • Retail/consumer service environment
Competencies required:
  • Passion for client service
  • High energy levels and a sense of urgency
  • Impact within a team environment (dynamic, articulate, has presence)
  • Emotional maturity
  • Conscientious
  • Adaptable
  • Analysing and diagnosing skills
  • Computer literate in MS Office
Additional Requirements 
  • Clear criminal and credit record
  • Willing to work extended working hours and weekends
  • Access to transport (personal / public)
  • Flexible and mobile across regions is an advantage
  • Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system

No comments:

Powered by Blogger.